by Susan Jacobson
I am not a stupid woman. Old, maybe, but not stupid. I can read Chaucer in Middle English, give you the area if you give me the radius, hold my own in a discussion of Renaissance art, and make a chocolate souffle that will melt on your tongue.
What I cannot do is install a home computer or troubleshoot even the most minor problem.
That is why, when I purchased a new Dell desktop computer, I gladly paid an additional $200 to have someone come to my home, unpack it, install it, and show me how to use it.